IECSC Florida 2025

You won’t be sitting in a chair for this presentation!

After a brief introduction to the 5 Key Elements of a successful retail display, session participants will interact with 3 different retail vignettes. As you move from display to display, you will identify major retail themes and sub-themes, ideas for creative shelf talkers and messaging, touch creative props to support the display and leave with ideas on how to create engaging displays in your spa or wellness facility when you return home. We will briefly recap as a group to share reactions, thoughts, and inspirations.

Your ticket to this session includes unlimited exhibit hall access.
Learn more, save more! Register for 3 classes and save $25 or register for 6 classes and save $100.
Register now!

Retaining clients in the beauty industry requires more than just providing great services; it's about cultivating a relationship that extends beyond the treatment room.

In this session Cassandra McClure, brand strategist and beauty advisor, shares actionable insights on how to transform initial consultations into long-term client relationships.

Learn foundational and advanced techniques, including how to:

• Leverage follow-ups, personalized recommendations, and client education.
• Utilize digital tools for client follow-ups and personalized interactions.
• Host exclusive client events to deepen relationships and enhance loyalty.

Building a consistent client base contributes to sustainable revenue and accelerated business growth. Join us to learn how!

Your ticket to this session includes unlimited exhibit hall access.
Learn more, save more! Register for 3 classes and save $25 or register for 6 classes and save $100.
Register now!

This class will empower students to become more sales-savvy and achieve elevated results in new client acquisition. Attendees will learn valuable selling techniques to grow their revenue and excel in the spa industry. 
 
Topics include:

• How to deliver effective client consultations
• Finding the “why” (the “why” is why they buy!)
• Delivering qualifying questions and overcoming objections
• Best strategies when pricing a client
• Using habit trackers… and more!

Your ticket to this session includes unlimited exhibit hall access.
Learn more, save more! Register for 3 classes and save $25 or register for 6 classes and save $100.
Register now!