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Wednesday February 12, 2025 10:30am - 11:30am EST
Membership collection in spas and wellness businesses have grown significantly in 2023, and this trend is only gaining momentum. In fact, memberships may be growing faster than your services, retail, or gift card sales.
So, what are the secrets to a dynamic and sustaining membership program? Join Patti Biro and Amanda Howard to discuss all aspects of membership models including the opportunity, the challenges, and the legal implications.

Key Take Aways:
  • Legal considerations with contracts and memberships
  • Money matters: Best practices in billing and accounting
  • Membership perks that drive additional revenue and referrals
  • Hot trends to give your program sizzle
Membership programs that are well crafted to your target audience can drive referrals, re-bookings, and guest satisfaction… all while offering a recurring and diversified income stream.
Create a well branded, unique program that drives revenue and results!

Your ticket to this session includes unlimited exhibit hall access.
Learn more, save more! Register for 3 classes and save $25 or register for 6 classes and save $100.
Register now!
Speakers
avatar for Patti Biro

Patti Biro

Owner, Patti Biro & Associates
Author, consultant, spa cheerleader and coach, Patti Biro has over 20 years in the spa and wellness industry. She is a frequent presenter in the wellness and spa industry at trade shows and educational events. From day spas to resorts, hotels to medical spas, hospitals, non-profits... Read More →
avatar for Amanda Howard

Amanda Howard

Attorney, Healthcare Business Law Firm
Amanda Howard is a transactional healthcare and real estate attorney with a passion for empowering healthcare entrepreneurs. She has dedicated her career to helping clients navigate the complex legal landscape of the aesthetics industry, from initial startup phases to ensuring ongoing... Read More →
Wednesday February 12, 2025 10:30am - 11:30am EST
Room 2C

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